1. Overview
At airfarestravels.com, we primarily provide online travel booking and related travel services. Since our services are delivered electronically, most bookings, confirmations, tickets, and travel documents are provided digitally rather than through physical shipping.
This Shipping Policy explains how booking confirmations and travel-related documents are delivered to customers.
2. Digital Delivery
- Booking confirmations are generally delivered electronically after the booking has been successfully confirmed.
- E-tickets, hotel confirmations, cruise confirmations, and other applicable travel documents may be sent to the email address provided during booking.
- Customers are responsible for providing a valid and accessible email address.
- Please check your inbox, spam, junk, or promotional folders if you do not receive your confirmation.
3. Processing Time
- Most confirmed bookings are processed electronically after payment and booking verification.
- Delivery time may vary depending on the airline, hotel, cruise line, or other service provider.
- Some bookings may require additional verification before confirmation and delivery.
- airfarestravels.com will make reasonable efforts to provide booking documents as soon as possible after confirmation.
4. Email Delivery
Customers should ensure that the email address provided during the booking process is accurate.
If you do not receive your booking confirmation or travel documents within the expected timeframe, please contact our customer support team at:
- Phone: +1-888-693-8003
- Email: support@airfarestravels.com
Our support team can assist with checking the status of your booking and resending eligible documents.
5. Physical Shipping
- airfarestravels.com does not generally ship physical products or travel documents.
- Airline tickets, hotel confirmations, and other booking documents are normally provided electronically.
- If a service provider requires or offers physical document delivery, any applicable shipping charges, delivery times, and conditions will be determined by that provider.
6. Customer Responsibility
Customers are responsible for:
- Providing accurate contact and email information.
- Ensuring they have access to the email account used during booking.
- Checking their email and spam/junk folders for booking documents.
- Downloading and securely storing their travel documents.
- Ensuring that all travel documents are available when required for travel.
7. Delayed or Missing Documents
If your booking has been confirmed but you have not received the applicable documents, please contact us as soon as possible.
We will make reasonable efforts to assist you in obtaining or resending available booking documents.
However, airfarestravels.com is not responsible for delays caused by incorrect customer information, email service providers, airline systems, hotel systems, or other third-party service providers.
8. Third-Party Service Providers
Some booking confirmations and travel documents are generated or provided by airlines, hotels, cruise lines, or other third-party travel providers.
Delivery times and document formats may therefore vary depending on the policies and systems of the applicable service provider.
9. No Physical Product Shipping
As airfarestravels.com primarily provides travel booking services, there is generally no physical product shipment associated with a booking.
Accordingly, shipping charges do not normally apply to airline tickets, hotel reservations, or other electronically delivered travel services.
10. Customer Support
For questions regarding booking confirmations, travel documents, or delivery of your booking information, please contact:
- Phone: +1-888-693-8003
- Email: support@airfarestravels.com
Our customer support team will assist you with your request.
11. Changes to This Shipping Policy
airfarestravels.com reserves the right to modify or update this Shipping Policy at any time. Changes will become effective when posted on our website.
Your continued use of our services after changes are posted constitutes acceptance of the updated Shipping Policy.