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Return Policy - AirFares Travels

Return Policy

airfarestravels.com

1. Overview

At airfarestravels.com, we provide travel booking services, including airline tickets, hotel reservations, cruise bookings, and other travel-related services. Since our services are primarily digital and reservation-based, traditional product returns generally do not apply.

This Return Policy explains how cancellations, returns, and applicable refunds are handled for bookings made through airfarestravels.com.

2. Return Eligibility

  • Travel bookings may be eligible for cancellation or refund depending on the terms and conditions of the applicable service provider.
  • Airlines, hotels, cruise lines, and other travel providers may have different cancellation and return policies.
  • Some bookings may be completely non-refundable.
  • Promotional, discounted, or special-fare bookings may have additional restrictions.
  • Any applicable cancellation fees or service charges may be deducted from the refundable amount.

3. Cancellation and Return Requests

3.1 Cancellation Requests

  • Cancellation or return requests must be submitted in writing to support@airfarestravels.com.
  • Please include your booking reference number, passenger or guest name, and relevant booking details.
  • Requests are subject to the cancellation and refund rules applicable to your booking.
  • A booking is not considered cancelled until you receive confirmation from airfarestravels.com.
  • Requests submitted after the applicable cancellation deadline may not be eligible for a refund.

3.2 Changes to Bookings

  • Changes to travel dates, destinations, passenger details, or other booking information may be subject to fees.
  • Any fare difference or additional charges must be paid by the customer where applicable.
  • Changes are subject to availability and the rules of the applicable service provider.

4. Non-Returnable and Non-Refundable Services

The following services may not be eligible for return or refund:

  • Non-refundable airline tickets
  • Promotional or discounted fares
  • Certain hotel reservations
  • Special travel packages
  • Bookings cancelled after the permitted cancellation period
  • Non-refundable service, processing, or administrative fees
  • Other services specifically identified as non-refundable during the booking process

5. Airline or Provider Cancellations

If an airline, hotel, cruise line, or other travel provider cancels your reservation:

  • We will assist you in understanding the options available under the provider's policy.
  • Any return or refund will be subject to the applicable provider's rules.
  • If the provider authorizes a refund, the eligible amount will be processed according to the applicable policy.
  • airfarestravels.com cannot guarantee a refund when the applicable service provider does not authorize one.

6. Return and Refund Processing

  • Approved refunds are generally processed within 7–14 business days after approval and receipt of all required information.
  • The time required for the refund to appear in your account may vary depending on your bank or payment provider.
  • Refunds are generally issued to the original payment method used for the booking.
  • International transactions may require additional processing time.

7. Service Fees

  • Certain bookings may include service, processing, or administrative fees.
  • These fees may be non-refundable unless otherwise stated.
  • Any applicable fees will be handled according to the terms presented during the booking or cancellation process.

8. Duplicate or Incorrect Transactions

If you believe you have been charged more than once for the same booking or have made an incorrect payment, please contact our customer support team.

Provide your booking reference and relevant transaction information so that we can review the issue and determine whether an adjustment or refund is applicable.

9. Customer Responsibility

Customers are responsible for reviewing the applicable cancellation, return, and refund terms before completing a booking.

Customers should also ensure that all information provided during booking is accurate and complete.

10. Customer Support

For return, cancellation, or refund assistance, please contact:

Our customer support team will review your request and provide information regarding the applicable options.

11. Important Notice

airfarestravels.com acts as an intermediary between customers and travel service providers. Return and refund eligibility is determined primarily by the terms and conditions of the applicable airline, hotel, cruise line, or other provider.

We recommend reviewing all booking conditions carefully before completing your purchase.

12. Changes to This Return Policy

airfarestravels.com reserves the right to modify or update this Return Policy at any time. Changes will become effective when posted on our website.

Your continued use of our services after changes are posted constitutes acceptance of the updated Return Policy.